15-Day Return & Exchange Policy
At One Seven, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we offer a hassle-free return or exchange within 15 days of delivery.
Eligibility Criteria:
- Items must be unused, unwashed, and in their original packaging with tags.
- Provide a valid proof of purchase (invoice or order confirmation).
- Items labeled as "Final Sale" or "Non-Returnable" are not eligible.
Return/Exchange Process:
- Email us at oenseven.pk1@gmail.com within 15 days of receiving your order.
- Include your Order Number, reason for return, and photos if applicable.
- Ship the item to the return address once approved by our team.
- We’ll issue a refund, exchange, or store credit after inspection within 5–7 business days.
Important Notes:
- Return shipping costs are the customer’s responsibility unless the return is due to our error.
- We reserve the right to deny returns that do not meet our policy conditions.